pfb77 Privacy Policy and Data Protection
The security of your personal information is pfb77's top priority. This document provides a full description of how we collect, use, and store data.
Table of Contents
Introduction and Scope
pfb77 is a trusted online gaming platform operated for players in Bangladesh. Protecting your privacy is our institutional responsibility. This privacy policy ("Policy") describes what kind of information we collect about you while you use the pfb77 platform, how that information is processed, and what rights you have.
This policy applies to pfb77's website (pfb77.cam), its mobile version, and all related services. By registering on our platform, you are agreeing to this privacy policy. If you do not agree with these terms, please refrain from using our services.
pfb77 believes that user trust is the foundation of a successful platform. That is why we always maintain transparency in data collection and collect only the information that is necessary. Every piece of your information is kept secure through SSL encryption and modern security technology.
What Information We Collect
pfb77 collects various types of information to operate its services properly. A detailed description of that information is provided below:
Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (required for age verification)
- National ID or passport number (for KYC verification)
- Current address
- Username and password (stored in encrypted form)
Contact Information
- Email address
- Mobile number (for transaction verification)
Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (applicable for withdrawals)
- Transaction history and amounts
Technical Information
- IP address and device type
- Browser version and operating system
- Login time and session information
- Gaming activity logs
Note: pfb77 never stores your full payment card number or CVV number. All financial transactions are handled through a payment gateway and card details do not reach our servers directly.
How We Collect Information
pfb77 collects your information through various methods. We always aim to ensure that the data collection process is fully transparent and lawful.
Direct Collection
You provide information directly when you register with pfb77, verify your account, complete a deposit or withdrawal, or contact our customer service team. This information is collected only with your consent.
Automatic Collection
Some information is collected automatically while you use our platform, such as IP address, browser information, click patterns, and session duration. This information is used to improve platform quality and ensure security.
Through Third Parties
In some cases, we may verify information through trusted third parties for identity verification or fraud prevention. However, only the minimum necessary information is used in such cases.
Purpose of Using Information
pfb77 uses the information collected for the following purposes. Each purpose is specific and directly related to the service:
- Account Management: To create, manage, and secure your account.
- Identity Verification: To confirm a user's age and identity through the KYC process.
- Financial Transactions: For processing deposits, withdrawals, and bonuses.
- Customer Service: To resolve your complaints, questions, or issues.
- Fraud Prevention: To detect suspicious activity and maintain platform security.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze user experience and improve platform quality.
- Responsible Gaming: To identify unusual playing patterns and assist potentially problem gamblers.
- Communication: To send promotional offers, security alerts, or important updates (only with your consent).
Sharing Information with Third Parties
pfb77 never sells your personal information or transfers it to third parties for commercial purposes. However, in certain circumstances it may be necessary to share some information:
Payment Service Providers
Relevant information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These organizations follow their own privacy policies and may use the information only for processing transactions.
Technology and Service Partners
Limited and essential information may be shared with game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.), security verification services, and technology partners involved in platform operations.
Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or lawful requests from law enforcement agencies. In such cases, pfb77 always provides information strictly within the bounds of legal requirements.
Our Commitment: pfb77 never sells your information to advertising companies. Our data sharing is limited solely to service operations and legal compliance.
Cookies and Tracking Technologies
pfb77 uses cookies and similar tracking technologies on its platform. These technologies help improve your browsing experience and ensure platform security.
Types of Cookies
- Essential Cookies: Required for login sessions and security verification. Disabling these will prevent the platform from functioning properly.
- Functional Cookies: Remember your language preferences, game settings, and other personalized preferences.
- Analytics Cookies: Collect platform usage statistics to help improve service quality.
- Security Cookies: Used to prevent fraud and unauthorized access.
Cookie Control
It is possible to disable non-essential cookies through your browser settings. However, please note that disabling some cookies may limit certain pfb77 services. Essential security cookies remain active at all times.
Data Storage and Security
pfb77 follows industry-standard security measures to protect your personal information.
Security Measures
- 256-bit SSL encryption is used for all data transmission.
- Passwords and sensitive information are stored in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- Access control systems ensure that only authorized personnel can access information.
- Automated monitoring systems are active to detect suspicious activity.
Data Retention Period
Information for active accounts is retained for the entire duration of account operation. Even after an account is closed, financial transaction records are retained for a specified period as required by law. Once the required period has passed, information is securely deleted.
Your Rights
As a pfb77 user, you have the following rights. We respect these rights and are committed to assisting you with any request:
Right to Access Information
You may request a copy of the information we hold about you at any time. We will provide that information to you within a reasonable time.
Right to Correct Information
If any information about you is incorrect or incomplete, you may request that it be corrected. Ensuring accurate information is important for both us and you.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
Right to Restrict Processing
You may request that the processing of your information be restricted for specific purposes, particularly in relation to marketing communications.
How to Exercise Your Rights
To exercise any of the above rights, contact us at: [email protected] or through 24/7 live chat. We generally aim to respond to your request within 30 days.
Policy on Minors
pfb77 strictly prevents minors from gaming. Our services are for those aged 21 and above only.
Each user's age is verified at the time of registration. We do not knowingly collect personal information from anyone under the age of 21. If a minor creates an account in any way and this comes to our attention, that account is immediately closed and the associated information is deleted.
If you believe that a minor is using our services, please contact us. Parents and guardians are encouraged to actively monitor the online activities of underage children.
Policy Changes and Contact
Policy Updates
pfb77 may update this privacy policy from time to time. If there are any significant changes, we will notify you by email and display a notice on the platform. We recommend reviewing this page regularly so that you remain informed about the latest information. Continued use of the platform after a revised policy is published will be considered acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 direct support available
Our customer service team is active around the clock in line with Bangladesh Standard Time (BST, UTC+6) and provides support in Bengali.
Related Policies
Alongside this privacy policy, we recommend reading the following pfb77 documents as well:
- Terms & Conditions — Detailed terms for using the platform.
- Responsible Gaming — Guidelines for safe and balanced gaming.
- FAQ — Common questions and answers.